F&I Foundations
F&l Producer Performance - Develop the skills of your F8 Professionals to increase product sales and profit.
5 Days of Performance Training - $995.00
Delivered by our AFIP Certified Professionals. The included best performance practices will increase product penetration, profits, department relationships, and will support adherence to the rules and regulations that impact our industry every day. These courses target all F&I
Practitioners, regardless of their time in Finance & Insurance. All attendees exit GSFSGroup Learning excited and ready to execute their new performance processes.
The Dealer Principal and leadership should plan for, and expect, increases in key metrics that measure success in F&l. This instructor led class will increase performance in your F&I
Department and deliver higher levels of strategic support for your sales volume. As an attendee, you will discover the sales and presentation skills that set you apart from the everyday F&l
practices. From Setting Clear Expectations and Building Credibility, to Preventing Objections, you cannot afford to miss this journey to mastering F&l production. It is a great starting point
for those just entering F&l, and an incredible next step to improving the results of your seasoned F&I Manager.
Key Performance Focus
• The Business Office Responsibilities
• The Sales to Business Office Referral
• Meet & Greet, Customer Discovery
• VSA-Factory Warranty Presentation
• Base Sales Structure
• Rules of Engagement
• Menu Disclosure
• Sellable Features F&| Product
• Upselling
Manager Foundations
Manager Performance - Develop your Manager's skills to build performance in others.
1 Day of Performance Training - $695.00
This instructor led class will increase the capacity of your management staff: Desk Management to General Management. A manager's first job is to create career professionals: build a team
with consistent and measurable efforts and behaviors. Imagine your sales volumes if your best
manager's sales skills were distributed to your entire sales team. This advanced management session initiates and cultivates the management skills to grow your business.
Best practices for establishing standards will sharpen the manager's skill to better define daily performance issues, build process skills in others, and provide methods to maintain a new level
of increased team performance. This course targets anyone who has others reporting to them.
All manager attendees exit GSFSGroup learning excited and ready to execute their new
performance processes.
Key Performance Focus
• Identifying and Correcting Performance Deficiencies
• The 5 Non-Negotiables - Focus on your "priority" Key Sales Behaviors
• Feedback Tools
• 5 Ds of Training
• 5 Cs of Coaching
Important Schedule Notes
• These sessions can be scheduled by dealership or dealer group.
• This Manager's session should be completed by all managers, directors, and leadership prior to
launching effective variable or fixed operations team development efforts.
• The workshop is delivered through live session and can be supported after with virtual sessions.
Sales Foundations
Sales Consultant Performance - Develop the skills of your Sales Professionals to increase volume and gross.
4 Days of Performance Training - $895.00
Delivered by our Sales Professionals. The included best performance practices will support your customer satisfaction, volumes, gross margin, department relationships, and will support
adherence to the rules and regulations that impact your sales floor every day. This course
targets all career sales professionals, regardless of their time in the industry. All attendees exit
GSFSGroup Learning excited and ready to execute their new performance behaviors.
The Dealer Principal and leadership should plan for, and expect, increases in key metrics that measure success in the Sales Department. This seminar will deliver higher levels of strategic support for your sales volume and the key components that drive loyalty and retention of your customer base. As an attendee, you will discover the sales and presentation skills that set you apart from the everyday practices. From Setting Clear Expectations and Building Credibility,
to Preventing Objections, you cannot afford to miss this journey to mastering sales and client
interactions. It is a great starting point for those just entering their sales careers, and an
incredible next step to improving the results of your seasoned sales consultant.
Key Performance Focus
• The Sales Career
• Meet & Greet
• Connect to Your Client
• Vehicle Selection with Demo
• Pencil Presentation
• Base Sales Structure
• Trade Evaluation
Fixed Ops Foundations
Service Advisor Performance - Develop your service consultants to increase sales & profits.
3 Days of Performance Training - $795.00
The Dealer Principal and leadership should plan for, and expect, increases in key metrics that measure success on the drive. This instructor led class will increase performance in your Fixed Operations Department and deliver team support for your sales volume. The learner will discover the sales and presentation skills that set them apart from the everyday Fixed Operations
practices. From Setting Clear Expectations and Building Credibility, to effective Menu
Operations, your service advisor team members cannot afford to miss this groundwork in becoming masters of service department production. It's not only a great starting point for
those just entering Fixed Operations, but an extraordinary learning experience to improve the results of the veteran Service Advisor, Manager and Director.
Delivered by our Fixed Operations Professionals. The best practices will increase service drive sales, profits, department relationships, and will support adherence to the rules and regulations that impact our industry every day. All attendees exit GSFSGroup learning excited and ready to execute their new performance processes.
Key Performance Focus
• Customer Expectations
• Responsibilities of a Service Consultant
• Sources of Service Sales
• Customer Discovery
• Maintenance Menu Presentation
• Staging and presenting the Multi-Point Inspection
• Repair Process
• Self-Check and Fulfillment
• Performing the Professional Service Estimate
• Active Service Delivery
To inquire about training classes please leave us a message below.